Contact Fed Ex customer service and have them put you in touch with your local rep. From there it's a matter of sending in a test package and getting that approved, then your rep needs to send you the contract. Once it's signed and returned, you're good to go. It sounds like a simple process, but it can be a headache just trying to get someone in Fed Ex customer service who knows what they're doing and that, yes, they do ship snakes. It took me almost three months to complete, but I wasn't in any hurry.