Nanci..I received this via email just the other day..
Temporary Suspension on Snake Shipping
Valued Reptiles Express Members,
The success Reptiles Express has enjoyed these first few months has been fantastic -- THANK YOU! to all who have joined as members and are using our services!
We have been working hard with UPS to develop a business model that provides value and service to the reptile community, and overall things are going well. We have however had some issues that need to be resolved concerning the shipping of SNAKES.
While reptile enthusiasts think nothing of holding, handling, or transporting a harmless non-venomous snake, this is new territory for UPS personnel, and the idea is taking some time to be fully accepted.
Technically we DO have a "snake waiver" -- we CAN ship snakes. But in spite of that fact, there has been some resistance to accepting them at some of the UPS facilities. This has resulted in confusion, delays, etc, which is obviously not good for any of us - including the animals. In order to preserve our ability to ship snakes going forward it's important that we help UPS work through these issues as calmly and smoothly as possible.
In an effort to do this, effective immediately we are placing a temporary suspension on the shipping of snakes. This is a voluntary move on our part that we feel is in the best interest of us all, and it applies to SNAKES ONLY -- we ARE still shipping other reptiles.
Updates on this issue will be posted on
www.reptilesexpress.com as things progress.
We thank you for your understanding, cooperation, and for your continued support as we work towards making Reptiles Express the best it can be for us all.
ReptilesExpress.com
Clay Ghann
Michael Houtzager
Brendan Tighe