Wow, Chip your poor beardie and that is a scary picture!
So what steps do you all take besides thermostats to do your best to keep your critters safe? I am going to have a tile base on which the tanks will rest, or is there something more fire resistant that anyone has used? Smoke detectors over vivs would make sense, but no use if you aren't home.
Anyone else using an arc fault circuit breaker? Other ideas?
Back to Exo-Terra--the rep was actually in the store at the time I went down to see about a replacement UTH and I was told (second hand by the staff) that he said "it must have been abused" and he has never seen that otherwise. Well, maybe--since I did not have that heater (or tank or any of the rest of the set-up before Sept), I don't know, although nothing looked bent or twisted, and the tank in general looked well cared for. It now sounds to me after input from you guys that this is not that unusual a problem, when no thermostat is used, and now as mentioned above, even with at least some thermostats it can happen.
I'll continue to discuss the issue with my husband (electrician) and see if there is anything else we come up with, and hope to hear from anyone else with good ideas on safe use of UTHs.